What types of flowers do you offer?

We offer a wide variety of fresh flowers including roses, lilies, tulips, orchids, carnations, and seasonal blooms. Availability may vary based on market supply. Chat with us to customise your bouquet!

Can I customise a bouquet?

Yes! We offer Customised Bouquets where you can personalise your arrangement based on your budget, preferred flowers, and colour palette.

Will my customised bouquet look exactly like the reference photo?

As all our bouquets are handcrafted and materials are sourced fresh, we are unable to replicate reference images exactly, including flower varieties, wrapping style, and arrangement details. However, we will match the overall colour palette, style, and vibe as closely as possible.

How far in advance should I place my order?

For customised bouquets, we recommend placing your order at least 7 days in advance to allow time for flower sourcing. For standard bouquets, please check availability with our team via WhatsApp.

Can I include a personalised message?

Of course! You can add a custom message during checkout and we'll include it with your bouquet.

Can I send flowers anonymously?

Yes. Simply indicate "Anonymous" under the sender's name on the order form.

Shipping policy

Order Lead Time

Every Flowerist bouquet is freshly prepared to order. We recommend ordering at least 2 days in advance to allow time for flower sourcing and preparation.

Customised bouquets and wedding flowers require additional planning. Please contact us in advance to confirm availability.

Delivery Within Singapore

Delivery is fulfilled via Lalamove, subject to availability. For orders placed at least 2 days in advance, please share your preferred delivery timing so we can confirm the arrangements.

Delivery fees are based on the distance from Flowerist’s Whampoa home studio to the delivery address:

0–5 km: S$15
Over 5–10 km: S$20
Over 10–20 km: S$25
Over 20–30 km: S$35
Over 30–40 km: S$45

For distances above 40 km, please contact us for a quote. Your delivery fee and timing will be confirmed before payment.

Delivery timings are estimated. Exact arrival times cannot be guaranteed due to traffic, weather and delivery-partner availability.

Self-Collection — Whampoa

Complimentary self-collection is available from our home studio by appointment.

For orders placed at least 2 days in advance:

Monday–Friday: From 5 PM onwards.
Saturday–Sunday: Flexible timings by appointment.
Alternative timings or collection locations may be arranged upon request.

The collection details will be provided upon confirmation. Please do not visit without an appointment.

Next-Day Orders

Next-day delivery and self-collection are available after 9 PM only, subject to flower availability and order confirmation. Please contact us via WhatsApp before placing a next-day order.

Same-Day Orders

Same-day requests may be accommodated after 9 PM, depending on flower availability and our preparation schedule. Please contact us via WhatsApp to confirm availability and your delivery or collection time before ordering.

Changes to Delivery or Collection

Requests to change your address, timing or fulfilment method are subject to availability. Switching from self-collection to delivery will incur delivery charges.

Please contact us as early as possible so we can assist.

Recipient Availability & Redelivery

Please provide an accurate delivery address and ensure the recipient is contactable during the agreed delivery window.

If delivery cannot be completed because the recipient is unavailable or the address supplied is incorrect, an additional delivery fee may apply. Any redelivery arrangement and fee will be confirmed with you before proceeding.

Festive & Peak Periods

During Valentine’s Day, Mother’s Day and other peak periods, delivery and collection arrangements are subject to availability and operational conditions. Please book early and allow flexibility in your preferred timing.

Contact Us

For delivery enquiries, urgent orders or changes to your arrangements, please WhatsApp Flowerist at +65 9617 8499.

Shipping policy

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